Privacy Policy Page

1. Introduction

AcuVendor, operated by DataMomentum, values your privacy and is dedicated to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your data when you interact with our website and use our AI-powered vendor onboarding platform. It applies to all visitors, users, and clients operating within the United States.

2. Information We Collect

We collect a range of information, either directly from users or automatically through your interactions with our platform:

• Personal Identification Data: Full name, email address, phone number, and job title.
• Company Data: Business name, address, tax identification number (TIN), certifications, and documents provided during onboarding.
• Technical Data: IP address, device type, browser information, access times, and browsing behavior via cookies and analytics tools.
• Communications: Any correspondence sent via forms, emails, support tickets, or live chat is stored and associated with your account.

3. How We Use Your Information

All data we collect is used to improve our services, facilitate business processes, and ensure compliance. Specifically, we use your data to:

• Verify and validate vendor applications using automated AI models.
• Manage the onboarding process through various verification and compliance stages.
• Contact you regarding your account, updates, notifications, and support needs.
• Improve our platform’s performance and usability based on user behavior and feedback.
• Generate reports for internal analysis and legal compliance purposes.

4. Legal Basis for Data Processing

We rely on the following legal bases to process your information, as per U.S. privacy expectations:

• Consent: When you provide data voluntarily or opt in to communications.
• Contractual Necessity: When processing is required to fulfill agreements (e.g., vendor onboarding).
• Legitimate Interests: To protect our business, users, and platform integrity.
• Legal Obligations: When required to disclose data under applicable law or regulation.

5. Data Sharing and Disclosure

Your data is not sold or rented. We may share information under strict agreements with the following entities:

• Authorized Employees: Internal staff with limited access based on their role.
• Service Providers: Third parties offering hosting, email, analytics, and security solutions.
• Legal Bodies: When required by court orders, subpoenas, or regulatory mandates.
• Business Transfers: If AcuVendor is acquired, merged, or involved in restructuring, data may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. In general:

• Vendor records are kept for the duration of their activity plus 7 years for audit and legal protection.
• Inactive user accounts are periodically reviewed and may be anonymized or deleted after 24 months.
• You can request data deletion at any time, subject to legal constraints.

7. Data Security

We use advanced security measures to protect your data:

• Data encryption in transit (SSL) and at rest.
• Role-based access controls and two-factor authentication for administrators.
• Regular audits, penetration testing, and monitoring of suspicious activity.
• Immediate response protocols in case of any breach or incident.

8. Your Rights and Choices

As a user, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update or fix inaccurate or incomplete information.
• Deletion: Request removal of your data, unless retention is legally required.
• Opt-Out: Unsubscribe from marketing emails or notifications at any time.
• Cookies: Control or delete cookies via your browser settings.

9. Children’s Privacy

AcuVendor is intended for users aged 18 and older. We do not knowingly collect or solicit data from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with data, please contact us to have it removed.

10. External Links

Our platform may contain links to third-party websites for convenience. These websites operate independently, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any external site you visit.

11. Users Outside the U.S.

AcuVendor is developed for and operated within the United States. If you access the service from another country, your data will be processed according to U.S. standards, and by using the service, you consent to the transfer of your data to the U.S.

12. Policy Updates

This policy may be updated to reflect changes in legal requirements or service enhancements. Significant changes will be communicated via our website or email. The updated version will include a revised effective date at the top of the page.

13. Contact Us